Start with visit rota, household handoffs and care room notes. It is the source used to decide how a handoff is counted when the next helper must use a longer route; it is not the decision itself. The rule only works if the source describes conditions at the lower district care rooms.
Known: the current file counts 23 visits with a named handoff to the next shift, compared with 29 in the prior window. The council records a decision for this window and its reason. The entries have dates and a named clerk.
Disputed: The coordinator records a completed visit. Households ask that the next helper’s arrival also be recorded. One side emphasizes the posted total; the other points to a regular route passes a locked stair during the third night window.
Why it matters: the decision determines which residents can rely on the service and which staff must carry out the change. The file does not settle that by itself.
Next: The board recorded the outcome that it sent a separate date question to a new hearing without reopening this file.