STATUS: Asite visit checks the service during the hours residents use it. The current arrangement remains in place at the North Hall clinic.
RECORD: the night roster, medicine cupboard log and referral slips. The count is 49 urgent visits reached within the posted interval; the prior window recorded 46.
DISPUTE: The office counts an assigned clinician. Patients count the time between a call and a person at the door.
OUTCOME: The hearing is still open and no permanent rule has changed.
NEXT: The Year fourth, late winter window 1 file remains open for its scheduled decision. The clinic will compare call and arrival times before changing the rota.
