STATUS: Asite visit checks the service during the hours residents use it. The current arrangement remains in place at the North Hall clinic.

RECORD: the night roster, medicine cupboard log and referral slips. The count is 55 urgent visits reached within the posted interval; the prior window recorded 53.

DISPUTE: The office counts an assigned clinician. Patients count the time between a call and a person at the door.

OUTCOME: The hearing is still open and no permanent rule has changed.

NEXT: The Year fourth, late winter window 2 file remains open for its scheduled decision. The clinic will compare call and arrival times before changing the rota.